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If you cannot remember your Fawkes Back Office password don't worry, you can reset your password using this function.
Just fill out this form and click on the Send Request button. Make sure that you use the same email address that you used when you registered with Fawkes Back Office. You will then be emailed a validation code which you can use to set up a new password. This validation code is only valid for 3 days, after which time it will expire.